• Tackling fuel poverty in the West Country
  • information@warmwest.org.uk
  • 01656 747 623

Our Cookie Policy

Cookie Policy

Warm West uses cookies and similar tools on our website. We do this to improve the performance of our website and to improve the experience of the user.

 

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect information in this way.

Cookies can provide a variety of functions such as helping us to remember your username and preferences, to tell us how well our website is performing and allowing us to deliver content that is most relevant to you.

Our cookies do not collect information that identifies you but will instead collect more general information such as how users arrive at and use our website, or a user’s general location.

 

What sort of cookies are there?

1. Functionality Cookies
Some cookies are essential for the operation of a website. For example, some cookies allow us to identify existing users and ensure they can access their saved content.

2. Performance Cookies
We utilise cookies to analyse how our visitors use our website and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

3. Functionality Cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in.
We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

4. Behaviourally Targeted Advertising Cookies
Warm West and our advertisers use cookies to serve you with advertisements that we believe are relevant to you and your interests.

 

Third Party cookies on warmwest.org.uk

Advertisers sometimes use their own cookies to provide you with targeted advertising. For example, advertisers may use a profile they have built on sites that you have previously visited to present you with more relevant advertisements during your visit to warmwest.org.uk. We believe that it is useful to our users to see advertisements that are more relevant to their interests. If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit www.youronlinechoices.eu.

 

Can a website user block cookies?

Cookies help you to get the most out of our websites. When you access our sites you will see an overlay which explained that by continuing to access our site, you are consenting to our use of cookies.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

 

More Information

More detail on how businesses use cookies is available at www.allaboutcookies.org.

If you have any queries regarding this Cookie Policy please contact our Privacy Officer by e-mail at information@warmwest.org.uk.

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