• Tackling fuel poverty in the West Country
  • information@warmwest.org.uk
  • 01656 747 623

Complaints

Complaints

What to do if you have a complaint or would like to request what data we hold on you

If you wish to register a complaint or request a copy of what personal data we hold on you, please contact us using one of the following methods:

In writing: Write to our Complaint Department, Unit 36, Kenfig Industrial Estate, Margam, Port Talbot, SA13 2PE
By phone: 01656 747 622
By email: information@warmwest.org.uk

On receipt of your enquiry a member of our management team will make contact to advise you of the steps we will follow to resolve your complaint as well as timescales for our response. If your enquiry is regarding the request or removal of your personal data, Lindsay Murray will be in touch to process your request.

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ISO 9001
ISO 14001